Limited Warranty for Seating Furniture

Everyday life at home puts high demands on seating furniture. Our furniture is rigorously tested to comply with our strict standards for quality and durability as well as with the highest standards for residential use. This means that we can offer you a 3-year (as the case maybe) limited warranty against defects in materials and workmanship that covers frames and cushions of our sofas, armchairs, sofa , beds and footstools. This limited warranty is subject to the terms and conditions stated in this booklet.

How long is the limited warranty valid?

The limited warranty for sofas, armchairs, beds and footstools remains in force for three (3) as elaborated below. The limited warranty is valid from the date of purchase. The original purchase receipt is required as proof of purchase. Warranty claim can be done only once in 3 years.
Products and parts not covered under this limited warranty

This limited warranty does not apply to:

What is covered under this limited warranty?

This limited warranty applies to residential use only and covers defects in material and workmanship in frames and seat and back cushions when used with the intended frames. This Warranty is to the benefit of the original purchaser of the product. It is not transferable.

What will KERF do to correct the problem?

KERF will examine the product and decide, at its sole discretion, if it is covered under this limited warranty. If considered covered, KERF through its own service operations, will then, at its sole discretion, either repair the defective product or replace it with the same or a comparable product. If it is covered by this limited warranty, KERF will pay the costs of repairs, spare parts, labor, and travel for repair staff that KERF incurs, provided that the product is accessible for repair without special expenditure. This does not apply to any repair work not authorized by KERF. Replaced parts become the property of KERF. If the item is no longer sold by KERF, KERF will provide an appropriate replacement. It is KERF that determines, at its sole discretion, what constitutes an appropriate replacement. In case of replacement of the product, the customer shall be given a few comparable options to choose from and If the customer selects an option within the segment that is other than what is suggested by KERF, if there is a price change higher difference will be paid by customer and if price difference is lower KERF will be liable to repay the excess amount. 

What is not covered under this limited warranty?


If Removable cover / removable Cushion cover

If non-removable cover